We were running on a DOS based computer system and although it worked well for us it was becoming difficult to source hardware for our of date computers. We had 3 or 4 prices in and had a good run through the 3 systems that were our favourites. We finally settled on Merlin, it was the best combination of price functionality. Then was the start of the hardware change, new VPN routers at each site, new multi function colour laser printers, all new computers and monitors and around 250m of cat 6 Ethernet cable! The transition went pretty smoothly and we started live on Merlin from the start…